paldobet Privacy Policy

1. Introduction

paldobet ("paldobet," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the paldobet platform at paldobet.vip (the "Platform"). This Privacy Policy describes how paldobet collects, uses, stores, shares, and protects your personal information when you access or use the Platform, including when you register an account, make a deposit, play games, or contact our support team.

This Privacy Policy is issued in compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations. By using the paldobet Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with paldobet's Terms & Conditions and Responsible Gaming Policy.

2. Personal Data We Collect

paldobet collects the following categories of personal data from players and visitors to the Platform:

Category	Examples
Identity Data	Full legal name, date of birth, government-issued ID details, selfie or photo for identity verification
Contact Data	Philippine mobile number, email address, residential address
Account Data	Username, encrypted password, account preferences, communication preferences
Financial Data	GCash number, PayMaya / Maya account details, bank account details (for withdrawals), transaction history
Gaming Data	Game history, wager amounts, win/loss records, session duration, bonus usage
Technical Data	IP address, device type, browser type and version, operating system, time zone, cookie identifiers
Usage Data	Pages visited, features used, links clicked, search queries within the Platform
Communications Data	Records of live chat conversations, email correspondence, and support ticket history with paldobet

paldobet does not collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and responsible gaming obligations.

3. How We Collect Your Data

paldobet collects personal data through the following means:

• Direct interactions: Data you provide when registering a paldobet account, completing identity verification (KYC), making deposits or withdrawals, participating in promotions, or contacting our support team.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; payment data from GCash, PayMaya, and banking partners; fraud prevention data from security service providers.
• Publicly available sources: Information from public records or databases where permitted by applicable Philippine law for the purpose of verifying your identity or preventing fraud.

4. How We Use Your Personal Data

paldobet uses your personal data for the following purposes:

• Account management: To register and maintain your paldobet account, verify your identity, and manage your login credentials.
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the features of the paldobet Platform.
• Regulatory compliance: To comply with PAGCOR regulations, anti-money laundering (AML) obligations under Republic Act No. 9160, and other applicable Philippine laws.
• Responsible gaming: To monitor gaming activity, enforce deposit limits and self-exclusion requests, and identify players who may need support.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal activity.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of paldobet's support services.
• Marketing and promotions: To send you information about paldobet promotions, bonuses, and new games, where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the features, performance, and security of the paldobet Platform.
• Legal proceedings: To establish, exercise, or defend legal claims involving paldobet.

5. Legal Basis for Processing

paldobet processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given paldobet your explicit consent to process your data for a specific purpose, such as receiving marketing communications.
• Contractual necessity: Where processing is necessary to perform the contract between you and paldobet (i.e., the Terms & Conditions), including account management and payment processing.
• Legal obligation: Where processing is required to comply with a legal obligation applicable to paldobet, including PAGCOR regulations and AML laws.
• Legitimate interests: Where processing is necessary for paldobet's legitimate interests, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and interests.

6. Data Sharing & Disclosure

paldobet does not sell, rent, or trade your personal data to third parties. paldobet may share your personal data with the following categories of recipients only where necessary and in accordance with applicable law:

• Payment processors: GCash, PayMaya / Maya, and Philippine banking partners, for the purpose of processing deposits and withdrawals.
• Identity verification providers: KYC service providers engaged by paldobet to verify player identities in compliance with PAGCOR and AML requirements.
• IT and security service providers: Cloud hosting, cybersecurity, and fraud detection providers who process data on paldobet's behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or regulation.
• Legal and professional advisers: Lawyers, auditors, and other professional advisers engaged by paldobet in connection with legal proceedings or compliance obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of paldobet's business, your data may be transferred to the relevant successor entity, subject to equivalent privacy protections.

All third parties with whom paldobet shares personal data are required to handle that data in accordance with applicable Philippine data protection laws and paldobet's data processing standards.

7. Cookies & Tracking Technologies

paldobet uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The types of cookies used by paldobet include:

• Essential cookies: Necessary for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics cookies: Used to collect anonymized data about how players use the Platform, helping paldobet improve performance and user experience.
• Preference cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing cookies: Used to deliver relevant promotional content about paldobet games and offers, where you have consented to receive marketing communications.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the paldobet Platform. For more information on how to manage cookies, refer to your browser's help documentation.

8. Data Retention

paldobet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general guide, paldobet applies the following retention periods:

• Account and identity data: Retained for the duration of your paldobet account and for a minimum of five (5) years after account closure, in accordance with PAGCOR and AML regulatory requirements.
• Financial transaction data: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• Gaming activity data: Retained for the duration of your account and for three (3) years after account closure.
• Marketing data: Retained until you withdraw your consent to receive marketing communications, after which it will be deleted or anonymized within thirty (30) days.
• Technical and usage data: Retained for up to twelve (12) months from collection, after which it is anonymized or deleted.

Where paldobet is required to retain data for longer periods by applicable law or regulation, the longer retention period will apply.

9. Data Security

paldobet implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the paldobet Platform.
• Encryption of sensitive data at rest, including financial and identity information.
• Access controls limiting paldobet staff access to personal data on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform.
• Incident response procedures to detect, report, and address personal data breaches in accordance with NPC notification requirements.

While paldobet takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, paldobet will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.

10. Your Rights Under the DPA

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by paldobet:

• Right to be informed: The right to be informed of how your personal data is being collected and processed by paldobet.
• Right of access: The right to request a copy of the personal data paldobet holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to paldobet's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe paldobet has violated your data privacy rights.

To exercise any of these rights, please contact paldobet's Data Protection Officer using the contact details in Section 14 below. paldobet will respond to all verified requests within thirty (30) calendar days of receipt.

11. Children & Minors

The paldobet Platform is strictly intended for persons aged 21 years and above, in accordance with PAGCOR regulations governing online casino gaming in the Philippines. paldobet does not knowingly collect personal data from persons under the age of 21.

If paldobet becomes aware that personal data has been collected from a person under the age of 21, paldobet will immediately suspend the relevant account, delete the personal data, and take appropriate action in accordance with applicable regulations. If you believe a minor has registered on the paldobet Platform, please contact our support team immediately.

12. Third-Party Links

The paldobet Platform may contain references to third-party services, such as payment processors and identity verification providers. paldobet is not responsible for the privacy practices of any third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the paldobet Platform.

13. Changes to This Privacy Policy

paldobet reserves the right to update or amend this Privacy Policy at any time. Any changes will be effective immediately upon posting to the paldobet Platform. The date of the most recent revision is indicated at the top of this page. Where changes are material, paldobet will notify registered players via email or a prominent notice on the Platform.

Your continued use of the paldobet Platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree to the revised Privacy Policy, you must stop using the Platform and may request account closure by contacting our support team.

14. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or paldobet's handling of your personal data, please contact our Data Protection Officer (DPO):